APOLLO PROCESS > DELIVERABLES   

Simplicity:
Anyone can be trained to use the Apollo method. It is versatile enough to be used on any problem, no matter how simple or complex.

Win-Win Solutions:
People often disagree because of ineffective communication. This is caused in part because of the need to communicate complex ideas effectively. Apollo provides a powerful communication tool. When people understand each other, and when people feel as though they are being understood, it's easier to develop solutions that everyone involved buys into.

Stable Reference Point:
Apollo root cause analysis is a universal problem solving methodology that cultivates clear and accurate communication across internal and external boundaries.

Effective Solutions:
Apollo teaches that each solution must:

• Prevent Recurrence
• Be Within Your Control
• Meet Your Goals and Objectives

With a common reality represented by the Apollo Cause and Effect Chart, solutions can be attached to many causes. By removing or controlling causes, the problem will not happen again.

Outstanding Process:
No other problem solving process converts stories to evidence-based causal relationships. Categorical causes like "Inattention to Detail" are discouraged because they lead to favorite solutions like "Retrain the Employee".

Fixes The Causes Not The Blame:
Students learn that the only time we ask "who," is when we need to know "who" knows the answer to "why" something happened. Placing blame in the work place is normally an ineffective strategy and should only be used when you are sure it will prevent recurrence.

Exceptional Return On Investment:
Unquestionably the most effective management program to come along in years. The Apollo method has improved our client's organizational culture more than any other management initiative in their history; ask them. The proof is in the billions of dollars our clients have earned, their competitive edge, their safety record, and the improved morale of their employees.

• A global chemical company evaluated over 100 Apollo RCA’s performed by their reliability engineers and found the average value returned on each Apollo RCA was $75,000USD/yr. The average cost per RCA, including solutions, was $1,500 yielding an ROI of 4900% after one year. Apollo RCA is also a key part of this company's safety program where they have realized over a 75% improvement in their injury and illness incident rate from 2.4 to 0.59 in an 8 year period.




• A second global chemical company showed that each Apollo RCA resulted in $17,000USD/year savings by eliminating maintenance problems. Their average ROI on each Apollo RCA was 1100% after the first year.




• A commercial aerospace contractor saved $1,200,000,000 USD by discovering an innovative solution to one of their commercial aircraft problems through use of Apollo RCA. In that same RCA, they also discovered $19,000,000USD/year in waste that was previously unknown.




• A global telecommunications company has saved millions of dollars by using Apollo RCA to analyze and correct problems in their global mobile phone and networking business through reduced service interruptions/outages.




• It is common that a facilitator trained in Apollo RCA for Practitioner’s course generates over $250,000 USD/year savings.




• Based on clients savings data, if just one person from the 2-day Practitioners class completes just one RCA, the savings alone would pay for the entire training class twice over thus creating an immediate 100% return on investment. Just imagine the results when everyone applies what they learned on a regular basis!

Structured Process:
The Apollo method is a simple 4-step process based on the most fundamental structure we know: The cause and effect principle.

Long-Term Payoff:
Human behavior is caused by the strategies and ideas that work for each of us. It is unique for each of us. Once people learn how well the Apollo process works for them, they become more involved in problem solving. They anticipate problems and act to prevent occurrence in the first place. With their successes, behavior is improved and their problem solving skills keep getting better.

Certificate of Achievement:
For all classes taught by Apollo Associated Services, each student that completes the final examination will receive a certificate of achievement.

Continuing Education Units:
are available upon request. All you have to do is ask and we will include them on your certificate.

Available in Ten Languages:
Apollo problem solving training is available in English (US), French, German, Dutch, Spanish, Portuguese, Mandarin, Cantonese, Swedish and Arabic. Instructors are located in North America, South America, Europe, Asia, and Australia.